Electronics Design Group’s Client Care division picks up where our expert design and installation team leaves off. Once a job has been completed, Client Care stays in close contact with the homeowner to ensure that all systems are performing to specification and that any required adjustments are made quickly and efficiently. Client Care also offers proactive maintenance plans to keep systems running reliably all year long to regularly tune operation systems to meet the client’s ever-changing lifestyle.
EDG home theater designers and technicians are among the best in the business. We have qualified at CEDIA Level I proficiency. EDG uses only premium equipment in original setup as well as aftermarket service. With EDG service you can rely on systems expertise and attention to detail.
Given the sophistication of today’s home theater and automation technology, system outages can happen at any time. An EDG Client Care Maintenance Agreement is the answer, providing both proactive maintenance to prevent breakdowns and rapid priority response to any emergency. Our Preventative Maintenance Checklist outlines the items our Client Care reps will check during scheduled maintenance visits. You’ll get a detailed report informing you of tasks completed, potential trouble spots, and suggestions for system upgrades. Our programs include preventive maintenance visits, technical labor hours for resolving problems that crop up and discounts on additional service or replacement parts.